Privacy information
PT Jakarta Arta Kencana respects visitor privacy and is committed to protecting information in accordance with applicable requirements.
This notice applies when you visit the official JAK Money Changer website and use its links to obtain information, choose an office, or contact an official channel.
Information processed for a foreign currency exchange transaction may be subject to additional terms based on the service used and applicable legal requirements.
When the website is used, technical and usage information reasonably generated by digital services may be processed. If you choose to contact JAK through an official channel, information you voluntarily provide may be processed to respond to your request.
JAK limits processing to information that is relevant and necessary for legitimate purposes.
Information may be used to provide and maintain the website, respond to requests for information, direct visitors to their chosen office, evaluate and improve digital services, support security, comply with legal obligations, and handle enquiries or complaints.
Processing is carried out only where an appropriate basis is available in context, including consent, the provision of services or performance of an agreement, compliance with legal obligations, and permitted legitimate interests.
The website may provide links to third-party services, including WhatsApp and Google Maps. When you move to those services, information is processed under their respective policies and settings.
JAK may use third-party technology providers to support hosting, security, analytics, and service measurement. Processing by those providers is governed by the relevant purposes, roles, settings, policies, and applicable requirements.
JAK seeks to protect information through administrative and technical measures appropriate to the nature of the information and relevant risks.
Information is retained for as long as necessary to fulfil the relevant processing purposes or as required or permitted by applicable requirements.
Subject to applicable requirements, you may request information, access, updates, corrections, or the exercise of other rights concerning your personal information. JAK may carry out reasonable verification before responding to a request.
The availability and exercise of each right may depend on the applicable processing basis, retention obligations, and legal requirements.
This notice may be updated to reflect changes in services, information-protection practices, or legal requirements. The latest version and its effective date will be displayed on this page.
For privacy questions, service enquiries, or consumer complaints, contact PT Jakarta Arta Kencana at jakartaartakencana@gmail.com.
Effective date: 2026-08-24
